FAQs
Find quick answers to the most common questions about Wellness Social Club—covering memberships, services, bookings, and more. If you can’t find what you’re looking for, we’re here to help!
Use the menu below to jump to answers about memberships, services, bookings, and more—making it easy to find what you need, fast.
General Club FAQs
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Yes – ample parking behind the centre (Aldi/Woolworths), and local street parking nearby.
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For cleanliness and comfort in studio and bathhouse areas. Bring your own indoor slippers or socks if preferred.
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To support mindfulness and privacy. Use is only permitted in lounge areas.
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Athletic or comfortable clothing. Swimsuits for bathhouse use.
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No – casual visits are available. Members receive priority access and discounted rates.
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Yes – lockers, showers, and changing rooms are provided. Bring your own toiletries.
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Mon–Fri: 6 AM–10 PM
Sat–Sun: 7 AM–6 PM
Check website/socials for holiday updates.
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Filtered still/sparkling water, hot water, and tea are provided. Bring your own refillable bottle.
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Cancel via the app at least 24 hours in advance to avoid a $10 no-show fee.
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Absolutely! All staff are beginner-friendly and ready to guide you.
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Yes – up to 8 weeks per calendar year (1-week minimum). Request in person or via email.
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Yes. Speak to our team to adjust your plan.
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It depends on your membership level. Ask staff for full details.
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Yes – fully equipped. Bring your own toiletries.
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No, but we've partnered with Snap Fitness. Ask our staff how to combine your memberships.
Wellness Classes
Yin Yoga, Breathwork, Sound Healing & Meditation
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No – we provide mats, bolsters, blankets, and cushions. You’re welcome to bring personal items for extra comfort.
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Yes, all classes are restorative and suitable for all levels.
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Each class runs for 60 minutes.
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Comfortable, breathable clothing that allows free movement and deep breathing.
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Yes, casual attendance is welcome. Members have priority, and regular practice enhances results.
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To create a calming, beginner-friendly space for recharging and relaxation.
Contrast Therapy
Hot Pool, Cold Plunge & Sauna
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Switching between hot and cold water (plus sauna) to support detox, recovery, and circulation.
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Reduces inflammation, improves circulation, aids recovery, and builds mental resilience.
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Not recommended for those pregnant, or with heart or blood pressure conditions. Consult a doctor if unsure.
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Cold pool: 5-7°C
Hot pool: 38°C
Sauna: 80-100°C
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Start with 2–3 cycles at 30 seconds-1minute each; listen to your body. Our team can guide you.
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It supports recovery, boosts circulation, and builds resilience – core to our wellness philosophy.
Saunas
Traditional (20-person) & Infrared (private)
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• Traditional: High heat (80–100°C), shared space
• Infrared: Lower heat (45–60°C), private room, deep tissue effects
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• Traditional: 10–20 minutes
• Infrared: 45-minute bookings
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Infrared: Yes.
Traditional: No booking required.
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Not suitable during pregnancy or for those with heart/low blood pressure issues. Consult your doctor if concerned.
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Yes, our team can help plan your routine.
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Each offers unique health benefits. We want members to access diverse detox and relaxation options.
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Non-invasive light therapy using red and near-infrared light to reduce inflammation and suport skin and muscle recovery.
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Yes, though those with light sensitivity or certain conditions should consult a doctor.
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20 minutes. Book via app or in person.
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Come clean, no lotions/oils. Wear clothing that allows access to the treatment area. Goggles provided.
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Just mild warmth – it’s safe and pain-free.
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We use Solbasium for its clinical-grade technology, comfort, and effectiveness – trusted by elite athletes worldwide
Red Light Therapy
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Breathing pure oxygen in a pressurised chamber to enhance recovery, healing, and energy.
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Generally yes. Not recommended during pregnancy or for those with lung or ear issues. Medical clearence may be required.
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60–90 minutes. Book in advance.
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Loose, comfortable clothing. Sealable, non-glass containers for drinks. No food.
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Yes. Many nap or listen to music. Books and headphones welcome.
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We chose Hpotech for their high-performance, safe, and comfortable chambers that meet global medical standards.
Hyperbaric Oxygen Therapy (HBOT)
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Delivers vitamins and hydration directly into the bloodstream for faster absorption and results.
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Yes, under professional supervision. Not suitable for those with kidney issues or certain allergies.
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30–60 minutes. Book via app or staff.
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Eat a light meal, stay hydrated, and wear easy-access clothing.
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Yes – our nurse will tailor infusions to suit goals (e.g. energy, immunity, recovery).
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To help members optimise wellness with efficient, fast-acting nutrient support.
IV Vitamin Infusion Therapy
Lymphatic Compression Therapy
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Gentle pressure (via Normatec boots) to stimulate lymph flow, reduce swelling, and aid recovery.
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Yes. Use lowest setting in early pregnancy. Consult a doctor if you have medical concerns.
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30–60 minutes.
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Leggings/shorts or thin athletic pants. Avoid bulky clothing.
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They deliver medical-grade compression to support circulation and recovery – a favourite among athletes.
PEMF Therapy
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Pulsed electromagnetic field therapy to support cellular energy, pain relief, and circulation.
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Generally yes. Not recommended for pregnancy, those with pacemakers, or undergoing cancer treatment. Consult your doctor.
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30 minutes.
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Hydrate and rest briefly to absorb the benefits.
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It’s a non-invasive, cellular-level wellness tool to help the body rebalance and recharge naturally.
Pulsetto (Vagus Nerve Stimulation)
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A wearable device that gently stimulates the vagus nerve to reduce stress, improve focus, and support mood and sleep.
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Yes. Not recommended for those with implanted medical devices. Consult your doctor before use.
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30 minutes.
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Daily use is safe and may improve results over time.
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It aligns with our nervous system-focused offerings, helping members find calm and balance.
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A headset and app using light, sound, and guided meditation to promote mental clarity and relaxation.
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Generally yes. Those with a history of seizures or epilepsy should consult a doctor.
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30 minutes.
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Avoid caffeine/screens just before, and choose a quiet time.
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It’s a unique tool to support brain health, relaxation, and stress relief in a busy world.