Privacy Policy

Wellness Social Club

At Wellness Social Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our services, including our gym facilities, website, mobile app, and marketing communications. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect We collect the following types of information:

Personal Information: Name, email address, phone number, date of birth, payment details, and other details you provide when signing up for a membership, booking classes, or contacting us.
Health and Fitness Data: Information related to your fitness goals, health conditions, or workout preferences, if shared voluntarily for personalized services.
Usage Data: Details about how you interact with our website, app, or gym facilities, such as IP address, browser type, pages visited, and access times.
Marketing and Communication Data: Preferences for receiving promotional materials and responses to surveys or campaigns.

2. How We Collect Information We collect information through:

Direct interactions, such as when you fill out forms, sign up for memberships, or communicate with our staff.
Automated technologies, including cookies and analytics tools on our website and app.
Third parties, such as payment processors or marketing partners, when you engage with their services.

3. How We Use Your Information We use your information to:

Provide and manage membership services, including class bookings, billing, and facility access.
Personalize your experience, such as tailoring fitness programs or recommending classes.
Communicate with you about updates, promotions, or events (you can opt out at any time).
Improve our services by analyzing usage trends and feedback.
Comply with legal obligations and protect the safety and security of our community.

4. How We Share Your Information We do not sell your personal information. We may share your data with:

Service providers, such as payment processors, CRM systems, or IT support, who assist in delivering our services.
Legal authorities, if required to comply with laws or protect our rights.
Business partners, with your consent, for co-branded promotions or events.

5. Data Security We implement industry-standard security measures, including encryption and access controls, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Request data portability or restrict processing. To exercise these rights, contact us at [insert contact email]. We will respond within the timeframe required by applicable laws.

7. Cookies and Tracking Our website and app use cookies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Third-Party Links Our services may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors without parental consent.

10.Changes to This Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our website.

11.Contact Us If you have questions or concerns about this Privacy Policy, please contact us at: Wellness Social Club info@wellnesssocialclub.com.au 6 Plenty Road, Preston 3072

Thank you for trusting Wellness Social Club with your personal information. We’re dedicated to keeping your data safe and providing a seamless wellness experience.